Shipping policy
Shipping
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All orders are processed and fulfilled within 48 hours of purchase (excluding weekends and holidays).
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Once processed, shipments typically take 4–5 business days to arrive, depending on destination.
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Customers will receive a tracking number via email once the order has shipped.
Returns, Refunds & Claims
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Nerd Beverage LLC does not accept returns of any sealed goods, regardless of whether they have been opened or not.
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No refunds will be issued under any circumstances. Replacements will only be provided if the error is deemed to be on our part.
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If there is an issue with the product or any part of the order, customers must contact us via email within 7 days of delivery to report the problem.
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For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. info@drinknerdcoffee.com